Customer Service

Account Login

To login into your existing account go to My Account page. If so desired you may reset the password from this page.

New Account Registration

To create a new account go to My Account page, under the section "New Customers" click on Create Account button.

Contact

For all inquiries please email: support@ascendtools.com

Return Policy

Please send an email at support@ascendtools.com within 5 days of receiving the product explaining the reason for returning the product. If approved, an RMA number will be issued at which time please return the product at the buyer's expense. A refund will be issued within 14 days after receiving the product.

Refund Policy

Please send an email at support@ascendtools.com within 5 days of receiving the product explaining the reason for returning the product. If approved, an RMA number will be issued at which time please return the product at the buyer's expense. A refund will be issued within 14 days after receiving the product.