- Log into your account (https://www.ascendtools.com/myaccount.asp). In your account profile there is a section called Track your recent orders. In this section all your order are listed. To find out the status of a specific order, locate the order number in the Order # column and click on (View Details). This will pull up that particular order with all the shipping and tracking information.
- If you are unable to find your order in your account profile OR you don’t have an account please send email to firstname.lastname@example.org along with order number, order date and tracking information (if available). We will get back with you within 24 hours.
To learn about the status of your order you may utilize one of the following options: