Shipping Methods

ATi offers UPS and USPS shipping methods. All orders are shipped within 2 business days after the order has been placed. Our best effort is to ship within 24 hours.


United Parcel Service

UPS Ground

1-5 business days depending on location plus 1 day processing time. For example, it takes 1-2 business days for CA and 4-5 business days for NY. (Monday-Friday)

UPS 3 Day Select

3 business days plus 1 day processing time (Monday – Friday).

UPS 2nd Day Air

2 business days plus 1 day processing time (Monday – Friday).

UPS Next Day Air - Saver

Commercial Destinations: 1 business day delivery, typically by 3:00p.m – 4:30p.m. (Monday – Friday).
Residential Destinations: 1 business day delivery by end of day (Monday – Friday).
Saturday delivery requires additional $15.00 per package.

UPS Next Day Air

Commercial Destinations: 1 business day delivery, typically by 10:30a.m - noon. (Monday – Friday).
Residential Destinations: 1 business day delivery by end of day (Monday – Friday).
Saturday delivery requires additional $15.00 per package.


United States Postal Service

First Class Mail

2 – 5 Business Days (Monday – Friday) depending on location of shipment and final delivery destination.

Priority Mail

1 – 3 Business Days (Monday – Friday) depending on the location of shipment and final delivery destination.

Priority Mail International

6 – 10 Business Days (Monday – Friday).

Express Mail

Overnight scheduled delivery (Monday-Saturday) to most U.S. locations. Sunday/Holiday and 10:30 am scheduled delivery requires additional fee.

Express Mail International

3 – 5 Business Days (Monday – Friday).

We will gladly ship via FedEx or DHL if an account number is provided.

Price Matching / Price Policy

We do not currently offer price matching. Prices are not negotiable. For your convenience, all of our most current and/or lowest pricing is posted on our web site daily.

Back Order Policy

We will do our best to ship any back ordered or preordered product to you as soon as possible. Under normal circumstances, the product will be shipped within 48 hours after it becomes available. If you have any questions or to request a cancellation of a back order please write to us at support@ascendtools.com.

Duties and Taxes for International Orders

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. Such fees will be collected upon delivery from the carriers of certain packages. These charges are the responsibility of the recipient as we only charge the transportation fees of such packages. Please check with your country's customs office to determine what these additional costs might be.

Non-U.S. Net Users

Sales of our products must follow U.S. Commerce Department regulations and State Department restrictions. Certain products may not be exported to certain countries, or may be exported only with individual licenses.

Errors and Omissions

ATi (www.ascendtools.com) makes every effort to ensure the accuracy of the information published on our web site. However, the content, documents and graphics published on this site may contain technical inaccuracies or typographical errors. Ascendtools.com makes no representations about the suitability of the information, graphics and videos presented on this site. All such documents and graphics/videos are provided "as is" without warranty of any kind. If an error is made and a product is listed at an incorrect price, ATi shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, ATi shall immediately issue a credit in the amount of the incorrect price.
Note: We do not guarantee ATi prices listed on other web sites or price search engines.